Support & Help Center
Frequently Asked Questions
Are my uploaded documents safe?
Yes, all documents are encrypted during transfer and processing, and purged after your packet is downloaded.
What visa types do you support?
We currently support Digital Nomad, Freelance, and D7 Passive Income visas, with more being added continuously.
How do I request a refund?
If your application compilation fails or you are unhappy with the result, please email our support team within 14 days.
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Need more help? Our team is ready to assist you.
Response time: ~24 hours